Customer Service – Travel Information

Frequently asked questions

Travel credit usage

How do I check my Travel Credit Balance ?
Check your Southwest Vacations package travel credit balance below, with our self-service travel credit lookup 
Check your Southwest Vacations software locomotion credit proportion below, with our self-service travel credit search here How do I pay with my Travel Credit ?
At checkout, blue-ribbon ‘ Travel Credit ’ as the payment method. then enter your original reservation number to apply your Travel Credits to your newly reservation .
What are the Travel Credit details, restrictions and new booking policies ?
Travel Credits* :

  • Are valid for travel commencing 12 months from date of issue of the Travel Credit.
  • Are non-refundable, non-transferable, not redeemable for cash, and must be used for travel commencing by expiration date.
  • Will be issued in the names of each passenger on the original reservation. 

*Travel Credits are provided for all bookings excluding the price of vent. The air fortune of your package will be provided as an vent credit rating with Southwest Airlines or a refund in the phase of the original payment depending on the fare class booked with Southwest Airlines.

If I receive a Travel Credit, can I rebook and add Travel Protection on the adjacent book ?

  • Travel Credits*: Yes, there are no restrictions on the new booking. However, if you purchased the Travel Protection Cash Refund option on the new booking and subsequently cancel, the portion paid with a travel credit will be refunded as a travel credit.

*Travel Credits are provided for all bookings excluding the cost of vent. The air share of your software will be provided as an air recognition with Southwest Airlines .

  • For more information on Travel Protection.

How many Travel Credits can be used on a raw reservation ?
You can use Travel Credits from up to 2 reservations in one transaction.

If I use my Travel Credit on a modern reservation and have to then cancel the new reservation, what happens to my Travel Credit ?
Your Travel Credit will now reside on the newly canceled reservation .
Can I give my Travel Credits to person else to use ?
Travel Credits are non-transferable .
What is the termination date for Travel Credits ?
Travel must be completed by the Travel Credit exhalation date provided at issue. Any idle funds will expire on this date. Air credits are submit to the Southwest Airlines ’ rules.

If my Travel Credit doesn ’ thyroxine cover the fully cost of my new slip, how do I pay the libra ?
First, add your Travel Credit as your first form of payment, then select extra cards to pay remaining balance .
If my Travel Credit has a remaining balance after I purchase a newfangled vacation, can I redeem the balance for a future tripper ?
Yes, the same Travel Credit rules and exhalation dates apply, but you can use the remaining travel credit funds on a future trip .

Can I use my Travel Credits along with the Uplift requital choice ?
No .

source :
Category : Finance

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