How to adjust or update orders from your Grubhub for Restaurants account

To help you adjust or update delivery orders you receive from Grubhub we ’ ve put in concert this short-change steer. For more aid with managing orders on Grubhub please augury in to your history to access extra order management resources .
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How to adjust orders in your Grubhub for Restaurants account

You can easily add or cancel items within an order directly from Grubhub for Restaurants .

  • Log in to restaurant.grubhub.com
  • Select Orders from the left sidebar on desktop, or the icon on mobile.
  • Select the order you want to adjust to see the order details.
  • On the order select one of the following options:
    • Add item
    • Remove item
    • Edit existing Item (you will need to click on the item itself that you’re wishing to adjust)

How to add items to a Grubhub order

After selecting the “Item Adjustments” tab key, you will see the list of items that your customer has ordered, where you will select the “+Add Item” button .
After clicking this button, you will see a search measure where you can search your menu items. democratic items are listed under the search bar for slowly access .
To select the item, simply click on the item you wish to add from the number .
screenshot on how to add items to a Grubhub order
After selecting the token, you ’ ll see an extra menu pop up where you ’ re able to edit the detail, similar to what your customer sees when placing the orderliness .
Any options that the menu detail requires to be filled out will appear. Once these selections are finalized, you can select the “ Done ” button at the bottom .
This button will besides show the dollar amount that the order will be adjusted by .
screenshot of final step of making an order adjustment
After selecting “ done “, you will be shown the item that was added and asked to label why the item was added. Select from “ Customer Request ” or “ Item Substitution.
It ’ sulfur significant to select the right reason the item was added, as it will be bucketed by reason on your memory ’ second Financial Statement each month .
You can either “ Continue Editing ” the item, or choose “ Save ” if you are done edit .
screenshot on where to provide a reason for the order adjustment
After clicking “ Save, ” you will be taken to the Adjust Order screen, where you will be able to see the stallion ordering, including the detail ( s ) you have added .
After double-check for accuracy, you can “ Submit Adjustments. ” The total number of adjustments made to the holy order will be in parentheses within the push button .
After submitting, your exploit is complete !
The order will then be processed, which for most adjustments should be clamant. once the ordain is finished process, the Order Details will update with the adjustments .

How to remove items from a Grubhub order

After selecting to “ Adjust ” an order, you will find yourself in the “ Item Adjustments ” tab key and will see the list of items that your customer has ordered .
From here, you will see that each token has a bold, red “ X ” following to it .

To remove an item from an arrange, simply click on the bolshevik “ X ” following to that detail .
After selecting the “ X ”, you will be prompted to select the cause for removing the detail, choosing from “ Customer Request, ” “ Item not available, ” or “ Missing from order.

If you ’ ve selected the amiss detail, you ’ re able to select “ Cancel ” to be taken back to the former page .
otherwise, after you select your reason for removing the item, you can select “ Save ” to confirm your survival .

After clicking “ Save, ” you will be taken to the Adjust Order screen, where you will be able to see the stallion rate, including the detail ( s ) you have removed. After double-check for accuracy, you can “ Submit Adjustments. ” The sum total of adjustments made to the regulate will be in parentheses within the button. After submitting, your work is complete !
The order will then be processed, which for most adjustments should be clamant. once the order is finished process, the Order Details will update with the adjustments .

How to edit existing items in an order

After selecting the “ Item Adjustments ” yellow journalism, you will see the list of items contained within the order you are looking to adjust .
Editing existing items screenshot
Select the detail you are looking to edit by clicking on the item mention. After clicking the detail, you will see a list of options for the item which you can adjust for the customer .

After adjusting the detail ’ sulfur options, select “ Done ” at the bottom of the shield. Within the button, you will see the dollar amount for the fresh item, including the edits that were made .

After clicking “ Save, ” you will be taken to the Adjust Order screen, where you will be able to see the stallion ordering, including the item ( s ) you have edited .
After double-check for accuracy, you can click/tap the “ Submit Adjustments ” release to proceed. The full number of adjustments made to the order will be in parentheses within the button .
After submitting, your work is dispatch !
The order will then be processed, which for most adjustments should be blink of an eye. once the order is finished process, the Order Details will update with the adjustments .

How to submit multiple order adjustments

You are besides able to submit multiple adjustments within the like decree. If a customer calls asking for the removal of an detail, and the accession of another item .
You ’ re able to complete both within the Order Adjustment screen, though you will need to make all adjustments at the same time before submitting the adjustments .
If a customer calls a second time to adjust their order or your restaurant runs out of a second component, you will need to call Customer Care in order to make further adjustments .

Processing order adjustments

After the Adjustments are made to the ordain ( Adding, Removing, and/or Editing an detail ), the adjustments will start march american samoa soon as they are submitted on the watch screens .
Be sure to review the adjustments before clicking submit on the windows that pop up .
review and submit order adjustment screenshot
step 2 in review and submit adjustment

How to submit a custom adjustment

If the above categories don ’ deoxythymidine monophosphate give to the type of alteration needed for an order, there is a Custom Adjustment option.

This option should be used when the other options do not apply, as it will be its own wrinkle item within Transactions and will provide identical little detail as to the reason for the allowance .
Self Delivery restaurants can use this option to remove delivery fees from an club .
custom order adjustment screenshot

source : https://www.peterswar.net
Category : Finance

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