What is dropshipping ?
Dropshipping is basically selling products online without owning a forcible inventory. alternatively, as a merchant you are the intercede associate between the ( dropship ) supplier and the customer. If a customer decides to buy a product from your on-line shop, you place an ordain at your supplier, who then ships the product directly to your customer. Dropshipping sounds appealing, but it comes with some misunderstandings .
How does dropshipping work ?
Starting a dropshipping business is relatively easy. You basically set up an on-line shop, in which you sell products. But you do not store or make those products yourself : you are an mediator between the customer and the supplier. The greatest advantage of owning a dropshipping business is not having to deal with a physical inventory. When you own a dropshipping business, all the products you sell in your on-line shop class come from a ( dropship ) supplier, either a manufacturer or a jobber. This means you do not have to deal with storage costs. other advantages of dropshipping are :
- No procurement risk. You only pay your (dropship) supplier when you have sold a product to your customer. Your selling price consists of the cost price, order processing costs, and shipping costs, plus your profit margin.
- You do not need to hire staff for packing and shipping the orders. Your supplier does this for you.
- You can easily expand your assortment, since you are not bound to an expensive inventory. You also do not have to deal with overstock.
General rules for starting a commercial enterprise in the Netherlands
To start a clientele in the Netherlands, there are general conditions you have to fulfil. Read our checklist How to start a business in the Netherlands before you start as an entrepreneur.
Reading: How to start dropshipping
Points of attention for dropshipping
- You are responsible for solving problems that may occur with the shipment of the products. It could happen that, due to the fault of your supplier, the order does not reach the customer or the order is damaged. This could harm your reputation. Therefore, always make clear agreements with your dropship supplier about the warranty, the order return policy, the shipping time, and the availability of the stock.
- You are also responsible if there is something wrong with the delivered product. For example, if it was damaged in transit.
- Be aware that dropship suppliers often have multiple agreements with other online shops. This means more competition. As a result, competing online shops may decide to offer the same products with very low selling prices in exchange for lower product margins.
- Check carefully that the products you sell do not infringe on the trademark rights of others. If you sell counterfeit products, you are liable.
- Your customers are entitled to a cancellation period of at least 14 calendar days. This starts from the moment your customer has received the product. Your customer must be able to return their purchase through you. Therefore, ensure clear and simple return options. Also, arrange returns with your supplier.
Working with external dropshipping suppliers
Collaborating with international suppliers is besides common. International dropshipping comes with possible obstacles, such as extra delivery time, higher shipping costs, agreements regarding orderliness returns, and customs formalities with shipments outside the EU. It is important to find out if international dropshipping is commercially feasible for you and your products. Is your dropship supplier located outside the EU ? If therefore, the party importing the product will have to pay import duty and VAT. Most probably, your dutch customer is not aware of having to pay customs clearance costs to the party making the delivery, having bought the product from a dutch on-line patronize. It is consequently important to make net agreements with your international supplier about the ecstasy, customs clearance costs, and the attach documents. besides, shipping times deviate when dealing with external suppliers. If the supplier is located in Germany, this will not be a big problem, but if the supplier is located in China, it could take several weeks for your customer to receive their order .
Be diaphanous about your services
When you sell products on-line, you must adhere to online sales rules. It is crucial that you are clear about your products and services. For case, by clearly displaying your contact details on your web site. You must besides state what rights your customer has regarding payment, delivery, military service, and cooling-off period. As a dropshipper, you must besides country that it is not you, but another supplier that delivers the products. foil towards your customers about the transport clock can prevent unpleasant surprises .
consequence VAT in international dropshipping
Make indisputable you know which VAT rules apply to the products you sell. There are unlike scenarios applicable when it comes to VAT in international dropshipping, particularly if you are dealing with suppliers and/or customers outside the EU. many suppliers outside the EU include significance VAT in their deal price, so that the customer does not have to deal with unexpected costs. normally, you have to register for VAT in the country of the costumier.
VAT and import duties depend on the country of arrival, what the applicable rules are in this state ( such as exemption of consequence taxes for shipments with a express value or meaning prohibitions of sealed products ), which ICC Incoterm® is agreed on, and who the actual importer of the product is : the supplier, the webshop, or the consumer .
Do you deliver to individual individuals in the EU ?
If your dollar volume in another EU area is higher than €10,000, you calculate the VAT rate of that country. You besides have to pay the local VAT of the state of delivery. You can register as an entrepreneur in that country, or use the one-stop-shop system ( in Dutch ) of the Tax and Customs Administration. You use this system to declare the VAT for other EU countries. Log in as an entrepreneur ( in Dutch ) to use this system. The Tax Administration passes on the declaration and requital on your behalf to the tax authorities overseas. The brink for distance sales differs per country. If you need help, you can get aid from a tax representative. Read more.
New VAT rules
From 1 July 2021, modern VAT rules apply to webshops that add products to consumers within the EU. These rules besides apply to webshops that deal products to private individuals via dropshipping. Read more about these newly rules ( in Dutch ). If your clientele is located outside the EU, read this booklet. The EU has the Import One-Stop Shop ( IOSS ) available : the electronic portal site available to businesses from 1 July 2021 to comply with their VAT e-commerce obligations on distance sales of spell goods. You can seek advice from the dutch Tax and Customs Administration to find out which VAT rules apply to your shipments .