FIRST CENTURY BANK, N.A. AND INGO MONEY, INC.
INGO MONEY SERVICE TERMS AND CONDITIONS
These terms are for use of Ingo through the PayPal or Venmo mobile app. price, terms and conditions may differ if you use the Ingo service through any app early than the PayPal or Venmo app. In that event, you will be provided with the terms and conditions applicable to that overhaul. In these Terms and Conditions, “ You ” and “ your ” means the elementary accountholder who has enrolled in Ingo. Generally the term “ Ingo ” means the Mobile Check Load Service and “ we, ” “ us ” or “ our ” means Bank and Ingo Money, although some obligations will be performed entirely by Bank or entirely by Ingo Money. In order to participate in Ingo, you must be eligible for and comply with the Ingo registration process. These Terms and Conditions ( “ Terms and Conditions ” ) govern your function of the Mobile Check Load avail ( “ Ingo ” ) to recognition funds from checks to your PayPal or Venmo Account ( “ Account ” ). Ingo is offered by First Century Bank, N.A. ( “ Bank ” ), a nationally chartered fiscal institution, and Ingo Money, Inc. ( “ Ingo Money ” ). In order to use Ingo, you must have an active bill that is ( i ) issued in your name, ( two ) active, and ( three ) eligible to be credited using Ingo. You must activate and register your Account with PayPal or Venmo before you can use Ingo. You may do so by contacting 229-276-3955. These Terms and Conditions apply to Ingo and supplement the PayPal User Agreement or the Venmo User Agreement, whichever applicable, governing your use of the Account ( the “ User Agreement ” ). The User Agreement besides applies to your consumption of Ingo, INCLUDING THE PROVISION WHICH PROVIDES FOR BINDING ARBITRATION, but if there is any difference between the User Agreement and these Terms and Conditions, these Terms and Conditions control with respect to Ingo. Capitalized terms have the lapp mean as given in the User Agreement unless differently specified herein.
SUMMARY OF TERMS
TERMS AND CONDITIONS
By using Ingo, you are agreeing to these Terms and Conditions with Ingo Money and Bank. Once enrolled, at any prison term during your use of Ingo, you may request a copy of the Ingo Terms and Conditions by electronic mail at aid @ ingomoney.com or by earphone at ( 229 ) 276-3955. These Terms and Conditions are available to be viewed and/or downloaded and printed at any time by visiting hypertext transfer protocol : //www.peterswar.net/partners/paypal-terms-conditions/. They are besides available in the Ingo parcel of the PayPal or Venmo app. Please read these Terms and Conditions cautiously .
1. Ingo Description.
A. Generally. Ingo is operated by Bank and Ingo Money. Ingo accepts most types of government, payroll, personal or early checks for recapitulation and approval. All checks must have the writer ’ randomness name and address pre-printed on the check, be dated on or before the date of meekness, be made out to you as your name appears on your account, have matching numbers in the two sum lines, be signed by the confirmation writer, be endorsed by you, and the endorsement must match the name on the payee line on the front of the crack. We do not by and large accept credit rating card checks, traveler ’ randomness checks, “ newcomer checks ” or other checks which do not have the check writer ’ second name and address pre-printed on the confirmation, U.S. Savings Bonds, or checks drawn on accounts located outside of the United States or account payable in currency early than uranium Dollars. We may or may not accept checks you have written to yourself, in our lone discretion .
B. Ingo Money Obligations. Ingo will enroll you in the service and review your checks for funding blessing. Approved and funded checks which return unpaid will be transferred by Bank to Ingo Money for solicitation .
C. Bank Obligations. You will endorse, remove and assign all checks approved for funding to Bank for work and financing. Bank will deposit your approve check in Bank ’ randomness account for clear and solicitation, and is creditworthy for crediting funds from your check to your Account, less Ingo fees. Bank is creditworthy for submission with all regulative requirements, including but not limited to confirmation of your identification, money transmission, and check cash. Bank may outsource certain data action, customer military service and other non-financial functions to Ingo Money under Bank ’ south supervision, review, and approval .
2. Changes to Terms and Conditions.
Ingo Money and Bank may amend or change these Terms and Conditions ( including any applicable fees ) from time to time in our sole discretion by sending you written detect by electronic chain mail or postal mail, by notifying you in the Ingo parcel of the PayPal or Venmo app, or by posting the update Terms and Conditions on the Ingo web site at hypertext transfer protocol : //www.peterswar.net/partners/paypal-terms-conditions/. When there are fabric changes to these Terms and Conditions, including changes to fees, policies, transaction limits, or terms affecting your use of Ingo, you will be asked to accept such changes prior to your future transaction. If you do not agree to the changes, you will not be allowed to use Ingo. If you find the Terms and Conditions unacceptable to you at any time, please discontinue your use of Ingo. Your continue use of Ingo after we have made such changes available will be considered your credence of those changes. These Terms and Conditions apply entirely to your practice of Ingo to credit funds from approved checks using Ingo in the PayPal or Venmo app .
3. Use of Ingo; Approval of Enrollment; Security; Cancellation; Suspension or Termination.
A. function of Ingo. By using Ingo, you represent and warrant to Ingo Money and Bank that : ( iodine ) you are at least 18 years of long time or higher based on the age of majority in your legal power ( for example, you must be at least 19 if you reside in the states Alabama and Nebraska where the age of majority is 19, or 21 if you reside in the Commonwealth of Puerto Rico ) ; ( two ) you are a U.S. citizen or legal alien residing in one of the 50 states, the District of Columbia or the U.S. territories and commonwealths, including Puerto Rico, Guam, Northern Mariana Islands, U.S. Virgin Islands, American Samoa, and the U.S. Minor Outlying Islands ( jointly known as the “ U.S. Territories and Commonwealths ” ) ; ( three ) all the information you provide or have provided to us at registration and in connection with each check submitted for blessing is true, right, and complete ; ( four ) you received a copy of these Terms and Conditions and agree to be bound by and to comply with its terms ; ( five ) you accept services from Ingo Money and Bank, and ( six ) all cards and Accounts to which you ask us to send funds are legally owned or controlled by you. You must have a confirmable address inside of the United States or the U.S. Territories and Commonwealths and be inside the United States or the U.S. Territories and Commonwealths when using Ingo. You agree not to use Ingo for any purpose prohibited by law .
B. Approval of Enrollment. Ongoing Use ; Contact. Your registration in and use of Ingo is topic to Ingo Money ’ s initial and ongoing recapitulation and blessing, including confirmation of your identity. Ingo Money or Bank may accept or reject your Ingo registration for any reason or no reason in our absolute discretion. From time to time as you use Ingo, we may ask you extra questions or obtain data from third parties to confirm your identity. It is your duty to keep your primary e-mail address and contact information up to date therefore that we can communicate with you. Any communication we send to your contact information on file will be deemed received by you. You can update your information by calling 229-276-3955. If your e-mail address becomes invalid, we may inactivate your history until it is updated with a valid e-mail cover .
C. Security of Login Credentials. You must log in to the PayPal or Venmo app to entree Ingo. You may change your password at any time. You are creditworthy to keep your password and username mystery and batten. Do not give your password, or make it available, to any person not authorized by you to access your Ingo account. You are responsible for any transactions initiated by you or anyone else who uses your username and password. Login credentials can be used to conduct fiscal transactions in your name. You should treat your password with the lapp academic degree of wish and secrecy that you use to protect your automated narrator machine ( ATM ) circuit board ’ s personal recognition number ( PIN ) or other medium personal fiscal data. If you suspect that person has stolen your identity or acquired unauthorized entree to Ingo using the PayPal or Venmo app, immediately contact 229-276-3955 .
D. Cancellation of Use of Ingo. You may cease your practice of Ingo at any fourth dimension, plainly by not using it. You may besides cancel your registration with Ingo at any time by emailing us at help @ ingomoney.com. No fees paid for Ingo services already rendered will be refunded under any circumstances, including upon our suspension or termination of your ability to use Ingo as described below, your cessation of use of Ingo, or the exhalation or cancellation of your Account .
E. Suspension or Termination of Use of Ingo. nongovernmental organization Money or Bank may suspend or terminate your use of Ingo at any clock if you fail to perform any of your obligations to us as set forth in these Terms and Conditions, or if Ingo Money or Bank determines in their sole discretion that you are or potentially are misusing or abusing the Ingo service. We may re-evaluate your qualifications for manipulation of Ingo and transaction history at any clock and from time to prison term, reconfirm your identify, or suspend or terminate your use of Ingo, if we decide in our sole discretion that you no longer qualify for the Ingo service for any argue, including but not limited to intuition of fraud, sending us bad checks, or failure to verify your identity. No such ending or suspension will affect any of your or our respective rights and obligations arising under these Terms and Conditions prior to such action. If you believe that any suspension or termination of your score is in error, you may contact us at help @ ingomoney.com or by calling ( 229 ) 276-3955 .
F. Credit Reports and Third Party Information. You authorize us to obtain information and reports about you and your fiscal and transaction history from accredit report agencies, early datum sources and from PayPal or Venmo to help us verify your identity and assess the gamble of transactions you submit for our approval. You consent to the disclosure of such information and to us obtaining and using this data .
H. Check Requirements. You may send us most types of government, payroll, personal or other checks for review and approval by Ingo Money. Ingo does not generally accept credit circuit board checks, traveler ’ sulfur checks, “ newcomer checks ” and other checks which do not have the check writer ’ mho name and address pre-printed on the control, U.S. Savings Bonds, or any check draw on an bill located outside of the United States or account payable in currency other than U.S. Dollars. All checks must have the writer ’ south list and address pre-printed on the check, be dated on or before the date of meekness, be made out to you as your mention appears on your report, have matching numbers in the two sum lines, be signed by the check writer, be endorsed by you, and the second must match the name on the payee channel on the front of the check .
I. Timing Options for Receiving Funding Credits. When you send a check to Ingo for funding blessing using the Ingo parcel of the PayPal or Venmo app, you will be given a choice to ( i ) receive funds credited to your Account with no fee in 10 days if your see is approved and it is not returned unpaid within the 10-day period ( “ Money in Days ” ), as described in more contingent below, or ( two ) receive funds credited to your Account on an expedite footing for a fee, topic to check approval ( “ Money in Minutes ” ). Details on how to send checks to us using the Ingo parcel of the PayPal or Venmo app are available in the app .
J. Retain Your Check. once you have sent your assay to Ingo Money for funding approval, you must retain the check until we inform you of the blessing or decline of your check. You may not send us any check you have deposited or cashed anywhere else. once you send us a check for blessing, you must not attempt to deposit or cash your check anywhere else. This could result in double credits to you for the same check. Duplicate transactions using the same check can be a character of fraud and may be subject to civil claims and criminal penalties. We may require that you send us an persona of your approve check with VOID or another word or give voice written on it. Once we have credited the funds from your check to your Account, you must destroy the check and not attempt to deposit it or cash it anywhere else. If we decline, and only if we decline, your check for any reason, you may then attempt to deposit or cash your check elsewhere.
K. Money in Minutes. If you select Money in Minutes, Ingo Money will review your see for funding approval using a march that normally takes a few minutes but may take up to one hour. If Ingo Money approves your check for fund, you shall endorse and transfer your check to Bank who will credit your Account in less than 30 minutes with the bridle come less any Ingo fees. If Ingo Money does not approve your check for fund, you may terminate the transaction and deposit or cash your bridle elsewhere, or you may be given the option to request match approval for Money in Days .
L. Money in Days. If you select Money in Days, Ingo Money will review your check for funding approval and you shall endorse and transfer your crack to Bank for situate in Bank ’ mho report for clear and collection. If Ingo Money approves the check for fund and it is not returned unpaid within 10 days after submission to Ingo, Bank will credit your account with the full total of the confirmation on the tenth day. If Ingo Money does not approve the check for funding for any reason in its sole discretion, or if the check is returned amateur for any reason prior to the end of the tenth day, the funds from your check will not be credited to your Account, you will be notified, and the transaction will be terminated without charging you a fee. You may then deposit or cash your check mark elsewhere. If your check clears prior to the goal of the 10-day period, Bank will hold the funds until the end of the tenth day ( provided that the transaction is not reversed ), during which clock the funds will not be FDIC cover .
M. Recourse. Once Bank has credited funds from your approved check to your Account ( less any Ingo fees ), the funds are yours to keep even if the check bounces or is returned unpaid or for any early cause. Notwithstanding the predate, if Bank funds your confirmation and the match is returned amateur for any cause and if Ingo Money or Bank determines in its lone discretion that there is evidence or potential tell that you knew the check was bad, you deposited or cashed the discipline with a third base party before or after sending it to us, or we otherwise rule tell of imposter or illegal activeness by you, Ingo Money and Bank have entire recourse against you for the full sum of the funds credited to your Account, along with any other rights or remedies available under jurisprudence .
N. Declines. Since Ingo Money and Bank are taking the hazard of payment on all checks you attempt to fund to your Account, we may decide to decline your check at any time for any rationality in our exclusive delicacy whether you choose Money in Days or Money in Minutes. If that occurs, the transaction will be terminated, no fee will be charged, and you may take your check elsewhere for deposit or cash. The decisiveness to approve a bridle is based upon the assessment of multiple factors and is not necessarily a observation on either you or the writer/maker of the check mark. We besides may refuse to process a check in our exclusive discretion, including, but not specify to, if we need to do so to comply with applicable law .
O. Ingo Fees. The fees associated with Ingo are as follows :
- Fees for Money in Minutes.
- For payroll and government checks with a pre-printed signature: 1% of the Check Amount, with a minimum fee of $5.00.
- For all other accepted check types, including checks with a handwritten signature: 5% of the Check Amount, with a minimum fee of $5.00.
- Fees for Money in Days.
- No fee.
PayPal or Venmo may impose extra fees or charges on report support transactions. See the User Agreement for details .
You will have the opportunity to review the come of the Ingo fees each time a check is submitted for fund, and you will be given the opportunity to and must approve the fees before Bank credits your report with the funds, less applicable Ingo fees. All fees associated with the accredit of funds from your check to your Account through Ingo will be deducted from the come Bank will citation to your Account. Ingo will send you a message through the PayPal or Venmo app or by electronic mail detailing Ingo fees and the sum credited to your Account. Ingo fees will not be reflected on your Account affirmation or the transaction history provided by PayPal or Venmo. All you will see on your explanation statements and transaction history is the sum actually credited to your Account .
IF YOU ACCESS THE INGO SERVICE THROUGH ANY APP OR METHOD OTHER THAN THE PAYPAL OR VENMO APP, FEES MAY BE DIFFERENT, HIGHER OR LOWER THAN THOSE LISTED ABOVE AND IN THE PAYPAL OR VENMO APP .
P. Maximum and Minimum Check Limits. You may use Ingo in the PayPal and Venmo apps for checks with a face value from $ 5 to $ 5,000. Limits are combined across PayPal and Venmo. You may submit multiple checks in either app with a total compound value of no more than $ 5,000 per day and $ 15,000 per calendar month. There may be extra transaction, day by day, monthly, and early limits that apply to your Account, american samoa well as maximal symmetry limits, that would include transactions using Ingo and other bill funding transactions that you conduct elsewhere. If you have met or exceeded your account limits, Bank may not be able to credit funds from your check to your Account, even if Ingo Money has approved your check. See the User Agreement to understand your limits, and manage your account fund transactions to remain within such limits. We may increase or decrease the check limits for Ingo or for you from time to time in our sole discretion ; provided, however, that you are entirely responsible for complying with any limits applicable to your Account .
Q. Errors in association with Account Funding. If you become aware of an error with deference to the accredit of funds to your Account from an Ingo transaction, please advise Ingo adenine soon as you can by calling ( 229 ) 276-3955 or send us an electronic mail at help oneself @ ingomoney.com .
You may be asked to :
- Provide your name and transaction confirmation number.
- Describe the error or the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
- Provide the dollar amount of the suspected error.
- Provide information about the check and its original value.
We will take fair steps to investigate and correct any error, and we will notify you of the results of our investigation .
NOTE: You may have rights related to your Account under the Electronic Funds Transfer Act regarding transactions that are posted to your Account. Check the User Agreement for the terms that apply to your Account for a complete statement of your rights in the event of an error or unauthorized transaction, and the steps you need to take to protect those rights. There may be time limits as to how quickly you need to notify PayPal or Venmo, as applicable, if you suspect an error or unauthorized transaction has occurred on your Account.
R. Your Representation and Warranty. Rights Upon Dishonor. You represent and warrant to Ingo Money and Bank that any check you present to Ingo Money ( i ) is a bona fide bridle for funds owed to you that has been obtained by you by lawful means, ( two ) you are not aware of any facts or circumstances which would limit the prize, legality, collectability, or negotiability of the control, ( three ) the determine does not include any proceeds from or related to criminal activity, and ( intravenous feeding ) there are no unfulfilled conditions that limit the negotiability or value of the bridle. You agree that Ingo Money and Bank may, without comment, seek legal right against you if any crack you submit is dishonored, returned, or not paid, and you have breached any of your representations or warranties set forth in these Terms and Conditions. You grant Ingo Money and Bank a lien on property belong to you of any kind, whether real, personal, tangible or intangible, which is in our possession including the proceeds of any early check submitted or credited to your report on your behalf, which may be used to satisfy any debt owed by you under the terms of this or any early agreement with us without contest on your contribution .
S. Account Funding Failures. If Bank is unable to credit your report with funds from any check Ingo Money has approved, Ingo Money will attempt to resolve the issue with PayPal or Venmo, as applicable. If we are unable to resolve the exit and credit your Account, Bank may, in its sole discretion, mail you a check at the address registered to your account, credit the funds back to the bill of the check writer, or take other action to return the funds to you or the check writer .
4. Customer Service.
If you have questions regarding a transaction using Ingo, please e-mail Ingo at help @ ingomoney.com, or call Ingo at ( 229 ) 276-3955 .
5. Limitations on Liability.
A. Damages Exclusions. In no event will Ingo Money or Bank, or our respective officers, directors, agents, employees, suppliers or affiliates, be liable for lost profits, loss of good will or for particular, indirect, consequential, attendant, emblematic, or punitive damages arising from your use of our web site, our mobile app, Ingo, or these Terms and Conditions, including, without limitation, any decline of a third-party check, careless of whether such claim arises in tort ( including negligence ) or in compress, whether or not such losses or damages were foreseeable or we were advised of the possibility thence .
B. Warranty Disclaimer. Except as expressly provided in these Terms and Conditions, Ingo is provided to you AS IS, AS AVAILABLE, without guarantee of any kind, express, implied or statutory. We do not warrant that the practice of Ingo will be error-free or without break, and we are not creditworthy for errors or issues caused by the Internet, any central processing unit, or any early third base party. We do not guarantee the permanent handiness of Ingo, including, but not limit to, the handiness of the systems of affiliates, Ingo Money, Bank or early parties. THE WARRANTIES STATED IN THESE TERMS AND CONDITIONS, IF ANY, ARE LIMITED WARRANTIES AND ARE THE ONLY WARRANTIES MADE BY US AND OUR AFFILIATES. WE DISCLAIM, AND YOU HEREBY EXPRESSLY WAIVE, ALL OTHER REPRESENTATIONS, CONDITIONS, OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, OR NON-INFRINGEMENT .
C. Limitation on Liability. If you have any claims regarding the credit of funds from a check to your Account, the measure of your title, and our liability arising from or relating to such claim, is strictly limited to the legal amount of the third base party check involved .
D. Force Majeure. We will not have any liability if we are ineffective to perform our obligations pursuant to these Terms and Conditions, if Ingo is not functional, in whole or in character, as a consequence of an act of God, fire, explosion, public utility failure, accident, strikes, floods, embargo, war, terrorism, nuclear disaster, orgy, failure of communication links or facilities, computer malfunction of a computer operated by or on behalf of us, an affiliate, or any other third party engaged by any of the waive as a consequence of events not within the control of such party, or other circumstances beyond such party ’ mho master .
6. Confidentiality; Privacy and Security of Personal Data.
A. confidentiality. We may disclose information to third parties about your Ingo account, credits Ingo makes to your Account, or the check transactions you submit to Ingo :
- When necessary to complete the transaction (e.g., to verify the existence and condition of your Account or check);
- To comply with government agencies, regulators, law enforcement, or court orders or as otherwise required by law or regulations or in connection with examinations by banking authorities;
- To credit reporting agencies;
- To your card issuer, card program manager, co-branded card distributor, processor or other third parties who administer services for your Account;
- To help Ingo mitigate or control fraud;
- To allow Ingo to collect funds from dishonored checks;
- For analytical purposes;
- To Ingo Money and Bank’s employees, auditors, affiliates, Ingo providers, or attorneys as reasonably necessary to administer the Ingo service;
7. Use of Software.
The Ingo parcel of the PayPal or Venmo app is the proprietorship intellectual property of Ingo Money, Inc. and its partners and suppliers subject to copyright and other security. You are granted a right to install and use this for your own personal manipulation. You agree not to sell, lease, manipulation or distribute it for any other function, and you agree not to decompile, reverse engineer or otherwise translate it from its aim code form. The PayPal or Venmo app contains third party code and such third gear parties are expressly made a benefactive role hereof and may enforce these terms directly .
You agree to cooperate at your own expense with any probe of your dealings by any Federal, state, or local regulative or jurisprudence enforcement means and with any court-ordered production of your registration or consumption of Ingo and transaction records .
9. Applicable Law.
These Terms and Conditions and all check transactions shall be governed by and construed in accord with the laws of the State of Georgia, without reference to its conflict of laws principles .
10. General Terms.
These Terms and Conditions are the entire agreement between you, Ingo Money and Bank governing your function of Ingo. If any provision of these Terms and Conditions is held to be disable or unenforceable, the remaining provisions will remain in wax force. The release by either party of any default option or gap of these Terms and Conditions shall not constitute a release of any other or subsequent default or gap. Your Ingo bill and your obligations under these Terms and Conditions may not be assigned. Ingo Money and Bank may transfer their rights under these Terms and Conditions. Use of Ingo is submit to all applicable rules and customs of any clearinghouse or other association involved in transactions. Ingo money and Bank do not waive their rights by delaying or failing to exercise them at any time. If any provision of these Terms and Conditions is determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, state, or federal, the validity or enforceability of any other provision of these Terms and Conditions shall not be affected. Bank and Ingo Money ( and not Google or Apple ) are entirely creditworthy for the Ingo fortune of the PayPal or Venmo app, all intellectual property rights and relate claims associated with this app, your use of this app, the services provided herein, all representations and warranties, all back hereunder, and all claims and liabilities related to the use or self-control of this app or any services provided hereunder. Your license hereinafter is limited to your use of the Ingo services through the PayPal or Venmo app on a mobile device that you own or control. Apple and Google are third party beneficiaries of these Terms and Conditions and may enforce them .
11. How to Contact Us.
If you have questions about these Term and Conditions, please contact Ingo at by earphone at ( 229 ) 276-3955, by electronic mail at aid @ ingomoney.com, or write to Ingo us at :
Ingo Money, Inc.
attention : Customer Service
11545 Wills Road
Alpharetta, GA 30009
© 2018 First Century Bank, N.A.
© 2018 Ingo Money, Inc .
End of First Century Bank and Ingo Money Terms and Conditions
PAYPALSDKT & C rev 12-31-2020